Customer Care | I Love My Pearls

100% Genuine Freshwater Pearls      Free Postage to EU, Ireland & UK      Beautiful packaging      Authentication Certificate with each item      Great prices      Great value


Customer Care

At ilovemypearls, we try and provide you with the best value for freshwater pearls. We select good quality pearls and present them in carefully chosen gift boxes which we hope you like. If anything goes wrong, then please let us know. We have an easy to return policy and will refund or exchange quickly and without fuss. When you purchase Pearls from our website, we hope that they are what you expect. Sometimes the quality of colour or image can give a slightly different impression of the Pearls, this is due to the challenge of photographing pearls-but if you’re not happy with your purchase then send it back to us and we will refund or exchange.

If you are happy and pleased with your purchase, then please let us know -give us a Pearl story -someting about wearing the Pearls or giving them as a gift- and we will select the best stories, and give you a special pearl gift.